Terms of Use

Vionicshoesdeals Terms of Use

Welcome to Vionicshoesdeals (vionicshoesdeals.com, “we,” “us,” or “our”), your trusted source for Vionic footwear designed to relieve plantar fasciitis and heel pain. These Terms of Use (“Terms”) govern your access to and use of our website, including all content, features, and services available on or through the site (collectively, the “Service”). By accessing or using the Service, you (“you” or “User”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and any other applicable policies. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Vionicshoesdeals. Your use of the Service—whether you are a guest visitor or a registered user—signifies your acceptance of these Terms. We may update these Terms periodically (see Section 14 for details), and your continued use of the Service after such updates constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly.

2. Eligibility to Use the Service

To access or use the Service, you must meet the following eligibility requirements:
  • You must be at least 13 years of age. If you are between 13 and 17 years old, you may only use the Service with the express permission and supervision of a parent or legal guardian, who shall be responsible for your compliance with these Terms.
  • You must have the legal capacity to enter into a binding agreement (e.g., not be adjudicated incompetent or restricted by law from using online services).
  • If you are using the Service on behalf of a business, organization, or other entity, you represent that you have the authority to bind that entity to these Terms, and “you” shall refer to such entity.
  • You may not use the Service if you have previously been banned, suspended, or restricted from using any of our services by Vionicshoesdeals.

3. User Accounts

To access certain features of the Service (e.g., saving favorite products, tracking orders, managing returns), you may need to create a user account. The following terms apply to account creation and use:

3.1 Account Creation

When creating an account, you must provide accurate, current, and complete information (including your name, email address, and a secure password). You agree to update your account information promptly if it changes. Falsifying or omitting information may result in account suspension or termination.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to:
  • Use a strong, unique password that you do not use for other online accounts.
  • Notify us immediately at service@vionicshoesdeals.com if you suspect any unauthorized access to or use of your account.
  • Log out of your account after each use, especially when accessing the Service from a public or shared device.
We are not liable for any loss or damage arising from your failure to maintain account security. You may be held responsible for any activities conducted under your account until you notify us of the unauthorized use.

3.3 Account Termination

You may terminate your account at any time by contacting us at service@vionicshoesdeals.com with “Account Termination Request” in the subject line. We reserve the right to suspend or terminate your account (and access to the Service) at our discretion, without prior notice, if you violate these Terms or engage in fraudulent, illegal, or harmful activity.

4. Permitted Uses of the Service

You may use the Service only for lawful, personal, and non-commercial purposes, including:
  • Browsing our collection of Vionic shoes (e.g., sandals, boots, sneakers) and related product information.
  • Creating an account to save favorite products, track orders, and manage returns.
  • Contacting our customer service team with questions or concerns.
  • Purchasing products in accordance with our Terms of Purchase.
  • Submitting genuine product reviews or feedback (in compliance with Section 6).

5. Prohibited Uses of the Service

You agree not to use the Service for any unlawful, fraudulent, or harmful purpose, or in any way that violates these Terms or infringes the rights of others. Specifically, you may not:
  • Access, modify, or attempt to access or modify any restricted areas of the Service (e.g., our database, server infrastructure) without authorization.
  • Use the Service to transmit or distribute spam, unsolicited communications, or malicious content (e.g., viruses, malware, phishing links).
  • Impersonate Vionicshoesdeals, our employees, other users, or any third party (e.g., using a fake name or email address to mislead others).
  • Collect or harvest personal information from other users or the Service (e.g., scraping email addresses, shipping details) without consent.
  • Use the Service to promote or engage in illegal activities (e.g., selling counterfeit Vionic products, fraudulently obtaining discounts).
  • Interfere with or disrupt the Service (e.g., overloading servers, using bots to manipulate product availability or pricing).
  • Reproduce, distribute, modify, or display any content from the Service (e.g., product images, descriptions) for commercial purposes without our written permission.
  • Use the Service to harm minors (e.g., collecting their personal information, exposing them to inappropriate content).

6. User-Generated Content

The Service may allow you to submit user-generated content (“UGC”), including product reviews, feedback, photos, and comments. By submitting UGC, you agree to the following:

6.1 Ownership & License

You retain ownership of your UGC, but you grant Vionicshoesdeals a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, distribute, display, and modify your UGC for purposes related to the Service (e.g., showcasing reviews on product pages, promoting our brand). This license survives the termination of your account or these Terms.

6.2 Content Standards

Your UGC must be genuine, respectful, and compliant with applicable laws. You may not submit UGC that:
  • Is false, misleading, or defamatory (e.g., a review claiming a Vionic shoe caused injury when it did not).
  • Contains offensive, violent, discriminatory, or pornographic content (e.g., hate speech based on race, gender, or disability).
  • Infringes the intellectual property rights of others (e.g., using copyrighted images without permission).
  • Contains personal information of third parties (e.g., sharing someone else’s name, address, or phone number).
  • Promotes third-party products or services unrelated to Vionicshoesdeals.

6.3 Moderation

We reserve the right to review, moderate, or remove any UGC at our discretion, without prior notice, if it violates these Terms or is otherwise harmful to our brand or users. We are not obligated to display or store any UGC, and we may delete it at any time.

7. Intellectual Property Rights

All content and materials on the Service, including but not limited to logos, trademarks, product images, descriptions, text, and software (“Intellectual Property”), are owned by Vionicshoesdeals, Vionic, or our licensors. These Intellectual Property rights are protected by copyright, trademark, and other applicable laws worldwide.
You may not use, copy, or distribute any of our Intellectual Property without our prior written permission. “Vionic” and related marks are trademarks of Vionic, and their use is subject to Vionic’s brand guidelines.

8. Third-Party Links & Services

The Service may contain links to third-party websites or services (e.g., payment processors, social media platforms, Vionic’s official site). These links are provided for your convenience only, and we do not control or endorse the content, privacy policies, or practices of third-party sites.
We are not liable for any loss or damage arising from your use of third-party sites or services. You should review the terms of use and privacy policies of any third-party site before accessing or using it.

9. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VIONICSHOESDEALS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Service will be uninterrupted, error-free, or secure.
  • Warranties that product descriptions or images on the Service are accurate, complete, or up-to-date.
Vionicshoesdeals does not warrant that Vionic shoes will cure or treat any medical condition (e.g., plantar fasciitis) — such products are designed for support and relief, not medical treatment. Always consult a healthcare professional for medical advice.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VIONICSHOESDEALS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:
  • Loss of data, profits, or access to the Service.
  • Damages resulting from errors, omissions, or interruptions in the Service.
  • Damages arising from the use of or reliance on UGC or third-party links.
  • Damages related to the purchase or use of products (addressed in our Terms of Purchase and Refund Policy).
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED $100. THIS LIMITATION DOES NOT APPLY TO DAMAGES CAUSED BY OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FAILURE TO COMPLY WITH APPLICABLE CONSUMER PROTECTION LAWS.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vionicshoesdeals, its affiliates, employees, officers, and licensors from and against any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
  • Your use of the Service or violation of these Terms.
  • Your UGC (e.g., claims that it infringes third-party rights or is defamatory).
  • Your purchase or use of products from Vionicshoesdeals (except as covered by our Terms of Purchase).

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of laws principles.
Any disputes arising out of or related to these Terms or your use of the Service shall first be resolved through good-faith negotiation between you and Vionicshoesdeals. If negotiation fails, the dispute shall be brought exclusively in the courts located in Fayette County, Indiana, and you consent to the personal jurisdiction of those courts.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that achieves the original intent of the parties.

14. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, the Service, or applicable laws. When we make material changes (e.g., modifying prohibited uses, updating liability limitations), we will:
  • Post the revised Terms on the Service with a clear “Last Updated” date at the top.
  • Send an email notification to registered users who have opted in to communications, if the changes significantly impact their rights or obligations.
Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the updated terms. We recommend reviewing these Terms whenever you access the Service.

15. Contact Us

If you have questions, concerns, or disputes related to these Terms or your use of the Service, please contact our customer service team:
  • Email: service@vionicshoesdeals.com (subject line: “Terms of Use Inquiry”)
  • Mailing Address: Vionicshoesdeals Customer Service, 203 West 24th Street, Connersville Indiana 47331, United States
We aim to respond to all inquiries within 24 business hours and resolve issues promptly to ensure a positive experience with the Service.